About Us
Founded in 1948 and locally owned and operated, Collins Business Systems, Inc. is
committed to establishing lasting business relationships with our customers. We
focus on developing or improving your voice and data systems and understand the
mission-critical nature of those systems. Extensive technology and service experience
enable our team to develop a comprehensive understanding of your unique needs and
respond to those needs quickly and effectively.
Collins Business Systems recognizes that it's critical for a communications company
to combine leading technology with top quality service and support. As a premier
member of the Technology Assurance Group (TAG), Collins meets
regularly with many of the finest voice companies across the nation to keep current
on technology changes and best service practices for our customers. To qualify for
TAG membership, Collins met rigorous qualifications, including
community reputation, years in business, financial strength and technical expertise.
Through our unique memberships with TAG and Teleco, Inc.,
we can deliver to you leading technologies and a national presence and support,
if desired, while still delivering the special attention of a locally owned business.
Additionally, Collins has established lasting relationships with the manufacturers
we represent, as evidenced by numerous "Top Dealer" awards and performance awards.
The Collins team takes pride in its successful system design. After a detailed review
with you regarding your needs, each system is designed to meet our customers' needs
today and towards the future.
Our substantial project management knowledge and experience enable us to effectively
implement customized system solutions in a timely manner.
Collins Business Systems has built a team of specialists committed to your long-term
satisfaction. Two indicators of our quality of service are the large number of national
accounts we are requested to service and the number of long-term repeat customers
we have.
Our technical staff receives rigorous manufacturer training and certification with
on-going training to keep current with the latest product and service innovations.
Our technicians have an average tenure of 11 years with Collins Business Systems
and each has multiple certifications.
Installation and on-site training personnel work with you to achieve a high level
of user efficiency and utility of the system.
Collins Business Systems is very strong financially and was described in the Delaware
State Chamber of Commerce Business Journal as "extremely well managed." This provides
our customers with the assurance of their vendor being available to provide superior
service and support through the coming years.
Our goal is to deliver to you the optimum system solution with excellent long-term
service to ensure your maximum satisfaction and utilization of the system. Our numerous
customer references and repeat customers will attest to our meeting this goal.