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  • "The NEC phone installations could not have gone better..."

    State of Delaware

Products: Telephone Recording & Quality Monitoring Systems For Call Centers

Collins Business Systems, Inc. is an authorized dealer for the sales, service and installation of Verint products in Delaware, Pennsylvania, New Jersey and Maryland.

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Verint Logo

Audiolog from Verint® Witness Actionable Solutions® is an advanced digital call recording, evaluation, and archiving solution designed to facilitate compliance, reduce risk, increase process efficiencies, and enhance customer service.

Backed by Verint’s industry-leading patent portfolio on recording, Audiolog offers full-time, on-demand, scheduled, and criteria-driven recording, along with rapid access to captured interactions to help expedite dispute resolution and reduce liability.

Built on thousands of successful implementations, Audiolog helps contact centers optimize their service quality and improve operational effectiveness — reliably, securely, and cost-effectively.

View Audiolog for Call Centers Brochure (PDF) »

CybertTech

CyberTech leads the voice logging and communications recording industry with global operations and offices throughout Europe, Asia, Middle East, and the Americas. CyberTech is among the fastest growing data communications providers and a recognized innovator of voice recording and monitoring applications for contact centers & public safety worldwide. In 2007, more than 100,000 channels were sold, and the company enjoyed a 175- percent increase in revenue for 2005-2007. Today, CyberTech is the third largest global manufacturer of voice and data recording solutions for some of the world's largest organizations.

View CyberTech for Contact Centers Brochure (PDF) »
View CyberTech Myracle Brochure (PDF) »

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