Products: Telephone Recording & Quality Monitoring Systems For Call Centers
Collins Business Systems, Inc. is an authorized dealer for the sales, service and
installation of Verint products in Delaware, Pennsylvania, New Jersey and Maryland.
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Audiolog™ from Verint® Witness Actionable Solutions®
is an advanced digital call recording, evaluation, and archiving solution designed
to facilitate compliance, reduce risk, increase process efficiencies, and enhance
customer service.
Backed by Verint’s industry-leading patent portfolio on recording, Audiolog offers
full-time, on-demand, scheduled, and criteria-driven recording, along with rapid
access to captured interactions to help expedite dispute resolution and reduce liability.
Built on thousands of successful implementations, Audiolog helps contact centers
optimize their service quality and improve operational effectiveness — reliably,
securely, and cost-effectively.
View Audiolog for
Call Centers Brochure (PDF) »
CyberTech leads the voice logging and communications recording industry with global
operations and offices throughout Europe, Asia, Middle East, and the Americas. CyberTech
is among the fastest growing data communications providers and a recognized innovator
of voice recording and monitoring applications for contact centers & public
safety worldwide. In 2007, more than 100,000 channels were sold, and the company
enjoyed a 175- percent increase in revenue for 2005-2007. Today, CyberTech is the
third largest global manufacturer of voice and data recording solutions for some
of the world's largest organizations.
View CyberTech for Contact Centers Brochure (PDF) »
View CyberTech Myracle
Brochure (PDF) »
Request a Telephone Recording & Quality
Monitoring Systems Quote Today!
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