Testimonials
"I take great pleasure in letting you know that Collins Business Systems, Inc.
will be recipient of TAG's highest honor-the President's Award for Exceptional Achievement
at our national convention next week.
This year, Collins Business Systems, Inc., has outperformed all of its peer companies
in TAG. Without the exceptional level of customer support your company consistently
provides, without the dedication you have repeatedly demonstrated for the continuing
education of your employees, and without the commitment to excellence that hallmarks
all of your interactions with others in the industry, this accomplishment could
not have been attained."
- Dale M. Johnson
President & CEO
Technology Assurance Group
The Department of Education contracted with Collins Business Systems to install
two NEC phone systems over the past few years and both installations could not have
gone better...
Mike and his team of technicians made a very clean installation at our new location.
I was impressed with the dedication of Mike and his staff to ensure that when employee
showed up at their desks on Monday morning all they had to do was set up their voice
mail and go to work. The comments I received about the installation and the system
were outstanding...
With the new installation Mike and his team were able to cut over with no loss
of telephone service. I thank you for making my job easier and giving the appearance
that switching phone systems is no big deal. I look forward to working with Mike
and the team at Collins Business Systems in future telecommunications projects.
- Scott Kessel
State of Delaware
...Last, but most impressive, was the superlative service provided by Collins
Business Systems. Credit goes to John Collins, President of Collins, for releasing
his lead tech from his regularly scheduled duties and allowing him to spend all
the time necessary at DEMA. Collins was an extremely valuable partner with the State
and I can personally attest to their quality as a vendor/supplier, but this effort
shows their dependability, their flexibility and their dedication to their customers.
- Kay Buck
State of Delaware
I would like to take this opportunity to commend one of your employees. Mark Palladinetti...
This type of dedication is a welcome relief in today's environment when it seems
that the norm is just to get in and get out. Mark is definitely the type of person
that the State of Delaware wants to have working on their assignments. He is clearly
an asset to your organization.
Congratulations on having Mark as a representative of your company. I look forward
to continuing a long and beneficial business relationship with Mark and Collins
Business Systems.
- OIS
State of Delaware
I would like to thank you and ALL of your staff at Collins Business Systems, Inc.
for their efforts to solve our phone problems in the quickest way possible. From
Miss Bea and Nina who answer the phones to Michele who schedules and all of your
Techs (Walt, Glen & Mark), I have received nothing but the best treatment and
services. They are all very knowledgeable and always take the time to answer my
questions and bring me up to speed on the phone system. They have all helped to
make my job easier, and I thank them very much.
- Chris Massey
New Castle County Vo-Tech School District
I want to take this opportunity to express my appreciation for the way your employees
have handled our to major telecommunications projects over the last two years.
Your willingness to meet our deadlines of having all work completed during our
Christmas breaks, accuracy of installation and programming, employee courtesy and
knowledge, and ability to rearrange schedules to get the requisite people in the
right place at the right time is truly rare in this day and age.
Your engineering staff should also be commended for sizing the equipment correctly
for our needs and not overselling us, while providing massive room for expansion
with minimal investment should it become necessary as we grow.
Keep up the good work!
- Rob McCray
Delaware Technical & Community College
I am writing this letter to express my sincere "Thanks" to your entire staff.
I know that the DEMA project has not been an easy one. This project and many others
that I have been involved in with your people have gone without a hitch.
I know it is easy to criticize, and find fault when things do not go as planned;
but on the other hand it is rare to complement someone for a job well done. This
is what I am doing with the letter.
Once again, I want to say "Thanks, and Job Well Done".
- Irv Culver
State of Delaware
...I found your company to be reliable and knowledgeable as well as understanding...
...As a result of his diligence, the Delaware Symphony Orchestra has saved a great
deal of money and time in the following areas:
- Monthly service fee
- Research into free software such as backup software for email
- Installation and trouble shooting software
- Recommendations of software to combat spam and spyware
- Provided advice in web site "host" and email server
... has the customer's interest first and for that reason, I would recommend both
him and Collins Business to anyone needing to change computer support firms.
- Elizabeth Smigielski
Delaware Symphony Orchestra