Mercom offers advanced multi-media Recording and Evaluation solutions based on open architectures and industry standard components, scalable to meet the needs of very large to small organizations. We are proud that over 3500 Audiolog systems are installed today, with more than 1000 in mission-critical Public Safety applications. Our users are highly satisfied with their products, performance, and the knowledgeable, responsive support they receive from Mercom Resellers.
Mercom Audiolog¿ is an advanced, multi-function Recording Platform designed for use as a stand-alone recorder/playback unit, or as a specialized server within your networked environment. Audiolog’s common platform is a unique Mercom Difference, capable of simultaneously supporting full-time, record-on-demand, event-driven, and scheduled recording. For many applications, Audiolog can also support Mercom Interaction Quality software on the same server, to minimize your hardware acquisition and maintenance costs.
Audiolog for Public Safety Mercom’s Audiolog is the optimum Public Safety recorder, with highest reliability measured by independent testing laboratories, pre-engineered integrations for Public Safety applications and the ability to record virtually any type of call activity.
Mercom Interaction Quality¿ Agent/Call Taker Evaluation Software offers the most powerful combination of advanced technologies, design flexibility, and ease of use. Mercom Interaction Quality provides your users with convenient browser-based intranet access, for web-based playback, evaluation, and reporting. Interaction Quality can be hosted by the Audiolog server, for a highly hardware-efficient configuration.
Veri-Scribe¿ (formerly Audiolog 508) is an advanced digital recording system for use in courtrooms, hearing rooms, and business meetings. Veri-Scribe's basic configuration uses a laptop PC with 1 to 4 balanced audio input channels (for connection of microphones, external mixers, and other audio sources). Veri-Scribe is also deployable as a networked recording system. Veri-Scribe has been designed to provide reliable recording for courtrooms and hearing rooms, with fast and accurate retrieval and playback.
