Archive for the ‘Press Releases’ Category

Making Small Companies Look Like Big Businesses

Posted on: May 19th, 2016 by admin
Small businesses have been drawn to VoIP technology because of the substantial cost savings. But did you know that cloud phone systems also give them advantages previously only available to big businesses? Here’s how:
    • A Receptionist You Don’t Have to Pay For - Cloud-based systems can be configured in order to route calls directly to the intended employee via a unified auto-attendant. Also, systems can distribute incoming calls among specific groups. For example, you can use Caller ID to send specific accounts directly to the CEO’s cell phone.
    • Unlimited Locations, One Office Number - With cloud voice, calls to the main office can be sent out anywhere, both in-house and to remote workers, simply by asking the customer to dial an extension, just like how large corporations are doing.
    • Seamless Conference Calls – Conference calls or online meetings are often a source of frustration for most companies. This is due largely to the tendency to bolt-on collaboration tools in the hopes that things will work smoothly during the meeting. With cloud voice solutions, all technology is hosted through a single solution so when it’s time to host a meeting, businesses can rest assured that the technology will perform as promised.
    • Lightning-Fast Voicemails – Another way in which cloud voice accelerates collaboration is through its ability to convert voicemails into MP3 files, which can be sent as email attachments. Additionally, voice calls can be converted to text and vice versa for easier retrieval and communication.
    • Collaborate on the Fly – Cloud technology has made it easy for employees to see from their desktop what their co-workers are doing and how to best access them (e.g. instant message, voice, or email) so communication can happen immediately.
There are many advantages to moving a company’s using cloud voice. For small business, the rewards are plentiful because they can utilize the same technology as large enterprises for a fraction of the cost and make them look just as big.

Collins Business Systems Launches Powerful IT Network Assessment Tool

Posted on: March 16th, 2016 by admin

Looking for insight into your IT infrastructure or other critical devices? If so, then you’ve come to the right place! Collins Business Systems has recently started implementing a powerful IT network assessment tool. This tool enables us to immediately assess the stability of your network and provide real-time recommendations to improve overall performance and security.

Find out more in our latest press release

What to Watch Out For When Taking Your Voice Technology to the Cloud

Posted on: November 7th, 2015 by admin

We have launched an awareness campaign to its customers educating them on how to transition their phones and infrastructure technology to the cloud. The core message that we are sharing is the migration of your company’s technology to the cloud can be either the best thing you’ve ever done or the worst thing. Most companies are drawn to the immediate slash in expenses and expanded functionality, which is the main driver behind the widespread adoption of cloud voice. we have summarized the main points that their customers need to know about in order to make this transition as smooth as possible.

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Collins Business Systems Educates Customers on How to Replace Manufactured Discontinued Phone Systems with Today’s Cloud Technology

Posted on: August 5th, 2015 by admin

Collins Business Systems has launched a campaign to educate their existing customers on a dilemma facing many growth-oriented business owners. It’s no secret that as technology continues to advance, antiquated phone systems become more obsolete each year. As time rolls on, lack of functionality becomes more pronounced, leaving business owners with outdated equipment that hinder productivity. As manufacturers move on to innovating and building better versions of their technology, business owners with older phone systems find a very tough time getting support, finding replacement parts and receiving maintenance. The greatest risk facing these businesses is that when the outdated phone system stops working, which is usually once every 5 years, this causes costly downtime because the whole office shuts down and usually takes days to get back up and running. Most business owners shudder to imagine what it would be like to have their office phones down and how expensive it would be to have a team doing nothing at the office.

While most unified communications providers simply let this happen to their customers, Collins Business Systems created a brand new program to solve this problem once and for all. The most exciting part is that not only does it solve this problem, but it prevents it from ever happening again throughout the entirety of the relationship, by taking telephony to the cloud.

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Collins Business Systems Invited to Attend 15th Annual TAG Convention

Posted on: April 7th, 2015 by admin

Collins Business Systems announced today that John Collins, the company’s Owner, will be attending Technology Assurance Group’s (TAG) 15th Annual Convention. The event will take place on April 19th -22nd in Savannah, Georgia at the Hyatt Regency. TAG is an international association of independently owned unified communications companies representing nearly $350M in products and services in the industry.

The purpose of the convention is to bring together the brightest leaders and most progressive thinkers in the technology industry to share best business practices and mutually contribute towards one another’s growth. The overarching goal is to unveil and share practices that make each company deliver a better customer experience from start to finish. The event is invite-only and is reserved for elite organizations with a track record of innovation, customer-centric business philosophy and a desire to serve their local community. Each business represented is a pioneer in their respective marketplaces and the discussions will range from emerging technologies to new business practices to advancements in customer experience.

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Who’s Stealing Your Bandwidth?

Posted on: March 4th, 2015 by admin

Collins Business Systems, a leading provider in unified communications, announced today that the company is educating its customers on the recent expansion of bandwidth monitoring and management solutions. Essentially, bandwidth monitoring is the practice and policy of tracking the utilization of company bandwidth between all employees, software applications and desktops. The growth of bandwidth management solutions in recent years is due primarily to growth of company provided and personal devices (smart phones, tablets, etc.) connected to an organization’s network.

Read more information in our latest press release!

Presence Management: The Greatest Form of Communication

Posted on: February 3rd, 2015 by admin

Want to increase communications and productivity between employees and customers? Then, presence management is the way to go. This wonderful technology gives all individuals within a company the ability to know what everyone else is doing in real-time. Is someone in the building or even at their desk? Are they in a meeting? Are they on the phone? By having this information one can determine if and in what manner to connect with another person. That’s essentially the purpose of presence management and it’s enhancing the way we communicate. Having this information presents one with an array of communication options that’s dramatically driving up productivity for those companies – both large and small deploying presence management.

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Collins Business Systems Provides Expertise on How to “Go Mobile”

Posted on: December 6th, 2014 by admin

Collins Business Systems has launched a mobile workforce initiative in order to help their customers leverage the benefits of advanced technology in today’s mobile environment. According to a Cisco study, the growth of the mobile workforce has evolved from startups to enterprises and 3 out of every 5 workers say that they no longer need to be located in an office in order to be productive. With clear benefits in reduced rent costs, flexibility in scheduling, reduced employee commute times, environmental friendliness, improved employee morale, results-focused productivity and enhanced accountability, it’s no wonder that managers and employees alike are embracing the notion of the mobile workforce.

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