Technology plays an extremely vital role in any business today. Your desktops, laptops, server and network are critical for key business functions. However, managing an IT infrastructure can be challenging and costly for small to medium sized businesses. This is where Collins Business Systems’ business IT support pros can help! We provide hardware setup and installation, network design and configuration, software training and support, and expert tech support all at one low, fixed rate for all your IT needs! Contact us here.
Collins Business Systems Educates Customers on How to Replace Manufactured Discontinued Phone Systems with Today’s Cloud Technology
Collins Business Systems has launched a campaign to educate their existing customers on a dilemma facing many growth-oriented business owners. It’s no secret that as technology continues to advance, antiquated phone systems become more obsolete each year. As time rolls on, lack of functionality becomes more pronounced, leaving business owners with outdated equipment that hinder productivity. As manufacturers move on to innovating and building better versions of their technology, business owners with older phone systems find a very tough time getting support, finding replacement parts and receiving maintenance. The greatest risk facing these businesses is that when the outdated phone system stops working, which is usually once every 5 years, this causes costly downtime because the whole office shuts down and usually takes days to get back up and running. Most business owners shudder to imagine what it would be like to have their office phones down and how expensive it would be to have a team doing nothing at the office.
While most unified communications providers simply let this happen to their customers, Collins Business Systems created a brand new program to solve this problem once and for all. The most exciting part is that not only does it solve this problem, but it prevents it from ever happening again throughout the entirety of the relationship, by taking telephony to the cloud.
Remote Monitoring and Management
Collins Business Systems can help you reduce the amount of time and money spent on manual IT responsibilities. Having to filter through server alerts, researching issues, troubleshooting and fixing problems can be time consuming, but is still extremely important. Let us take care of it for you so that you can redeploy your staff and assets elsewhere! Get more information here.
Star2Star
Collins Business Systems recently installed a hosted solution for a local law firm! We used Star2Star to link together their 7 different offices. We saved them almost half of what they were currently paying in line charges. Star2Star is a great solution that has many advantages, especially the guaranteed reliability. For example, if more than one of your locations is having an issue, all of the calls will immediately be re-routed. Not only is Star2Star self-monitoring an extremely flexible, but it’s also easy to use and provides all of the advanced features you expect from a unified communications solution.
Let us help you revolutionize the way you connect with your customers and each other, contact us to find out more about Star2Star!
SOS Online Backup
SOS Online Backup uses a three-tiered security system to provide complete data security and privacy protection. It automatically and infinitely archives files, protecting them from accidental deletion or disaster.
SOS Online Backup offers:
- Total Protection Coverage
- Mobile Management
- Unlimited Seats Per Account
- SOS Timeline Recovery
- Multi-Destination Backup
Learn more or request online data backup information today!
Collins Business Systems Invited to Attend 15th Annual TAG Convention
Collins Business Systems announced today that John Collins, the company’s Owner, will be attending Technology Assurance Group’s (TAG) 15th Annual Convention. The event will take place on April 19th -22nd in Savannah, Georgia at the Hyatt Regency. TAG is an international association of independently owned unified communications companies representing nearly $350M in products and services in the industry.
The purpose of the convention is to bring together the brightest leaders and most progressive thinkers in the technology industry to share best business practices and mutually contribute towards one another’s growth. The overarching goal is to unveil and share practices that make each company deliver a better customer experience from start to finish. The event is invite-only and is reserved for elite organizations with a track record of innovation, customer-centric business philosophy and a desire to serve their local community. Each business represented is a pioneer in their respective marketplaces and the discussions will range from emerging technologies to new business practices to advancements in customer experience.
Who’s Stealing Your Bandwidth?
Collins Business Systems, a leading provider in unified communications, announced today that the company is educating its customers on the recent expansion of bandwidth monitoring and management solutions. Essentially, bandwidth monitoring is the practice and policy of tracking the utilization of company bandwidth between all employees, software applications and desktops. The growth of bandwidth management solutions in recent years is due primarily to growth of company provided and personal devices (smart phones, tablets, etc.) connected to an organization’s network.
Read more information in our latest press release!
Presence Management: The Greatest Form of Communication
Want to increase communications and productivity between employees and customers? Then, presence management is the way to go. This wonderful technology gives all individuals within a company the ability to know what everyone else is doing in real-time. Is someone in the building or even at their desk? Are they in a meeting? Are they on the phone? By having this information one can determine if and in what manner to connect with another person. That’s essentially the purpose of presence management and it’s enhancing the way we communicate. Having this information presents one with an array of communication options that’s dramatically driving up productivity for those companies – both large and small deploying presence management.
Repair Services
Collins Business Systems services and repairs Nortel Systems, Comdial Systems, ESI Systems, Toshiba Systems and much more. We have fast response times and certified technicians that are current with the latest products and service innovations.
Our technical staff receives rigorous manufacturer training and certification with on-going training to keep current with the latest product and service innovations. Our technicians have an average tenure of 11 years with Collins Business Systems and each has multiple certifications.
Find out more about our repair services!
Collins Business Systems Provides Expertise on How to “Go Mobile”
Collins Business Systems has launched a mobile workforce initiative in order to help their customers leverage the benefits of advanced technology in today’s mobile environment. According to a Cisco study, the growth of the mobile workforce has evolved from startups to enterprises and 3 out of every 5 workers say that they no longer need to be located in an office in order to be productive. With clear benefits in reduced rent costs, flexibility in scheduling, reduced employee commute times, environmental friendliness, improved employee morale, results-focused productivity and enhanced accountability, it’s no wonder that managers and employees alike are embracing the notion of the mobile workforce.
