The Department of Education contracted with Collins Business Systems to install two NEC phone systems over the past few years and both installations could not have gone better... Mike and his team of technicians made a very clean installation at our new location. I was impressed with the dedication of Mike and his staff to ensure that when employee showed up at their desks on Monday morning all they had to do was set up their voice mail and go to work. The comments I received about the installation and the system were outstanding... With the new installation Mike and his team were able to cut over with no loss of telephone service. I thank you for making my job easier and giving the appearance that switching phone systems is no big deal. I look forward to working with Mike and the team at Collins Business Systems in future telecommunications projects. - Scott Kessel State of Delaware  —————————————————— ...Last, but most impressive, was the superlative service provided by Collins Business Systems. Credit goes to John Collins, President of Collins, for releasing his lead tech from his regularly scheduled duties and allowing him to spend all the time necessary at DEMA. Collins was an extremely valuable partner with the State and I can personally attest to their quality as a vendor/supplier, but this effort shows their dependability, their flexibility and their dedication to their customers. - Kay Buck State of Delaware  —————————————————— I would like to take this opportunity to commend one of your employees. Mark Palladinetti... This type of dedication is a welcome relief in today's environment when it seems that the norm is just to get in and get out. Mark is definitely the type of person that the State of Delaware wants to have working on their assignments. He is clearly an asset to your organization. Congratulations on having Mark as a representative of your company. I look forward to continuing a long and beneficial business relationship with Mark and Collins Business Systems. - OIS State of Delaware  —————————————————— I would like to thank you and ALL of your staff at Collins Business Systems, Inc. for their efforts to solve out phone problems in the quickest way possible. From Miss Bea and Nina who answer the phones to Michele who schedules and all of your Techs (Walt, Glen & Mark), I have received nothing but the best treatment and services. They are all very knowledgeable and always take the time to answer my questions and bring me up to speed on the phone system. They have all helped to make my job easier, and I thank them very much. - Chris Massey New Castle County Vo-Tech School District  —————————————————— I want to take this opportunity to express my appreciation for the way your employees have handled our to major telecommunications projects over the last two years. Your willingness to meet our deadlines of having all work completed during our Christmas breaks, accuracy of installation and programming, employee courtesy and knowledge, and ability to rearrange schedules to get the requisite people in the right place at the right time is truly rare in this day and age. Your engineering staff should also be commended for sizing the equipment correctly for our needs and not overselling us, while providing massive room for expansion with minimal investment should it become necessary as we grow. Keep up the good work! - Rob McCray Delaware Technical & Community College ——————————————————— I am writing this letter to express my sincere "Thanks" to your entire staff. I know that the DEMA project has not been an easy one. This project and many others that I have been involved in with your people have gone without a hitch. I know it is easy to criticize, and find fault when things do not go as planned; but on the other hand it is rare to complement someone for a job well done. This is what I am doing with the letter. Once again, I want to say "Thanks, and Job Well Done". - Irv Culver State of Delaware