About Us
Founded in 1948 and locally owned and operated, Collins Business Systems, Inc. is committed to establishing lasting business relationships with our customers. We focus on developing or improving your voice and data systems and understand the mission-critical nature of those systems. Extensive technology and service experience enable our team to develop a comprehensive understanding of your unique needs and respond to those needs quickly and effectively.
Collins Business Systems recognizes that it's critical for a communications company to combine leading technology with top quality service and support. As a premier member of the Technology Assurance Group (TAG), Collins meets regularly with many of the finest voice companies across the nation to keep current on technology changes and best service practices for our customers. To qualify for TAG membership, Collins met rigorous qualifications, including community reputation, years in business, financial strength and technical expertise.
Through our unique memberships with TAG and Teleco, Inc., we can deliver to you leading technologies and a national presence and support, if desired, while still delivering the special attention of a locally owned business. Additionally, Collins has established lasting relationships with the manufacturers we represent, as evidenced by numerous "Top Dealer" awards and performance awards.
The Collins team takes pride in its successful system design. After a detailed review with you regarding your needs, each system is designed to meet our customers' needs, for today and also with an eye toward the future.
Our substantial project management knowledge and experience enable us to effectively implement customized system solutions in a timely manner.
Collins Business Systems has built a team of specialists committed to your long-term satisfaction. The large numbers of national accounts and long-term repeat customers we have speaks to our reputation for high-quality service.
Our technical staff receives rigorous manufacturer training and certification, with on-going training to keep current with the latest product and service innovations. Our technicians have an average tenure of 11 years with Collins Business Systems and each has multiple certifications.
Installation and on-site training personnel work with you to achieve a high level of user efficiency and utility of your system.
Collins Business Systems is very strong financially and described in the Delaware State Chamber of Commerce Business Journal as "extremely well managed." This provides our customers with the assurance of their vendor being available to provide superior service and support through the coming years.
Our goal is to deliver to you the optimum system solution with excellent long-term service, to ensure your maximum satisfaction and utilization of your system. Our numerous customer references and repeat customers will attest to our meeting this goal.
We proudly serve Wilmington, New Castle, Newark, Dover, Milford, Lewes, and surrounding communities. Our customers are located in New Castle, Kent, Sussex, and other Delaware counties including areas of New Jersey, Maryland and Pennsylvania.
