Making Small Companies Look Like Big Businesses


Posted on: May 19th, 2016 by admin
Small businesses have been drawn to VoIP technology because of the substantial cost savings. But did you know that cloud phone systems also give them advantages previously only available to big businesses? Here’s how:
    • A Receptionist You Don’t Have to Pay For - Cloud-based systems can be configured in order to route calls directly to the intended employee via a unified auto-attendant. Also, systems can distribute incoming calls among specific groups. For example, you can use Caller ID to send specific accounts directly to the CEO’s cell phone.
    • Unlimited Locations, One Office Number - With cloud voice, calls to the main office can be sent out anywhere, both in-house and to remote workers, simply by asking the customer to dial an extension, just like how large corporations are doing.
    • Seamless Conference Calls – Conference calls or online meetings are often a source of frustration for most companies. This is due largely to the tendency to bolt-on collaboration tools in the hopes that things will work smoothly during the meeting. With cloud voice solutions, all technology is hosted through a single solution so when it’s time to host a meeting, businesses can rest assured that the technology will perform as promised.
    • Lightning-Fast Voicemails – Another way in which cloud voice accelerates collaboration is through its ability to convert voicemails into MP3 files, which can be sent as email attachments. Additionally, voice calls can be converted to text and vice versa for easier retrieval and communication.
    • Collaborate on the Fly – Cloud technology has made it easy for employees to see from their desktop what their co-workers are doing and how to best access them (e.g. instant message, voice, or email) so communication can happen immediately.
There are many advantages to moving a company’s using cloud voice. For small business, the rewards are plentiful because they can utilize the same technology as large enterprises for a fraction of the cost and make them look just as big.

Managed IT Services


Posted on: April 4th, 2016 by admin

Our managed IT services have so much to offer including remote monitoring and management. Filtering through hundreds of server alerts, researching issues, troubleshooting, and fixing problems can be a daunting exercise in any IT environment. That is why Collins Business Systems is here to take that weight off your shoulders. We can help you reduce the amount of time and money spent on manual IT responsibilities. Request information on out IT services and more today!

Collins Business Systems Launches Powerful IT Network Assessment Tool


Posted on: March 16th, 2016 by admin

Looking for insight into your IT infrastructure or other critical devices? If so, then you’ve come to the right place! Collins Business Systems has recently started implementing a powerful IT network assessment tool. This tool enables us to immediately assess the stability of your network and provide real-time recommendations to improve overall performance and security.

Find out more in our latest press release

Voice and Data Cabling


Posted on: February 11th, 2016 by admin

Voice, data, and other electronic means of communicating are integral, everyday parts of any organization. Making sure that every aspect of your voice and data is guaranteed means having the right structured cabling and network infrastructure in place with the best possible service and support. At Collins Business Systems, Inc. we are an authorized dealer for the sale, service, and installation of voice and data cabling products in Delaware, Pennsylvania, New Jersey and Maryland. Whatever your cabling needs, you can rest assured knowing that you will achieve the high level of craftsmanship you desire for your business from Collins Business Systems. From on-site surveys, to planning, project management, installation, and support from our trained, experienced cabling team, we are dedicated to delivering a cabling solution that is right for your business. Learn more: http://www.collinsvoice.com/get_cabling.aspx

Paging and Intercoms for Schools


Posted on: January 8th, 2016 by admin
There are lots of options when it comes to paging and intercom systems. Schools, in particular, have some very specific needs that our solutions meet and exceed, including emergency notifications, crisis management​,​ and various alarm functions. Having a solution that is easy to program and ​operate is key. You can find out more by checking out our website.

What to Watch Out For When Taking Your Voice Technology to the Cloud


Posted on: November 7th, 2015 by admin

We have launched an awareness campaign to its customers educating them on how to transition their phones and infrastructure technology to the cloud. The core message that we are sharing is the migration of your company’s technology to the cloud can be either the best thing you’ve ever done or the worst thing. Most companies are drawn to the immediate slash in expenses and expanded functionality, which is the main driver behind the widespread adoption of cloud voice. we have summarized the main points that their customers need to know about in order to make this transition as smooth as possible.

Read more

SOS Online Backup


Posted on: October 3rd, 2015 by admin

SOS Online Backup provides you with military grade security! They use a three tiered encryption process to provide complete data security and privacy protection. Features include:

  • Total protection coverage
  • Mobile management
  • Unlimited seats per account
  • SOS timeline recovery
  • And multi-destination backup

Learn more.

Business IT Support


Posted on: September 14th, 2015 by admin

Technology plays an extremely vital role in any business today. Your desktops, laptops, server and network are critical for key business functions. However, managing an IT infrastructure can be challenging and costly for small to medium sized businesses. This is where Collins Business Systems’ business IT support pros can help! We provide hardware setup and installation, network design and configuration, software training and support, and expert tech support all at one low, fixed rate for all your IT needs! Contact us here.

Collins Business Systems Educates Customers on How to Replace Manufactured Discontinued Phone Systems with Today’s Cloud Technology


Posted on: August 5th, 2015 by admin

Collins Business Systems has launched a campaign to educate their existing customers on a dilemma facing many growth-oriented business owners. It’s no secret that as technology continues to advance, antiquated phone systems become more obsolete each year. As time rolls on, lack of functionality becomes more pronounced, leaving business owners with outdated equipment that hinder productivity. As manufacturers move on to innovating and building better versions of their technology, business owners with older phone systems find a very tough time getting support, finding replacement parts and receiving maintenance. The greatest risk facing these businesses is that when the outdated phone system stops working, which is usually once every 5 years, this causes costly downtime because the whole office shuts down and usually takes days to get back up and running. Most business owners shudder to imagine what it would be like to have their office phones down and how expensive it would be to have a team doing nothing at the office.

While most unified communications providers simply let this happen to their customers, Collins Business Systems created a brand new program to solve this problem once and for all. The most exciting part is that not only does it solve this problem, but it prevents it from ever happening again throughout the entirety of the relationship, by taking telephony to the cloud.

Read more

Remote Monitoring and Management


Posted on: July 12th, 2015 by admin

Collins Business Systems can help you reduce the amount of time and money spent on manual IT responsibilities. Having to filter through server alerts, researching issues, troubleshooting and fixing problems can be time consuming, but is still extremely important. Let us take care of it for you so that you can redeploy your staff and assets elsewhere! Get more information here.