Want to increase communications and productivity between employees and customers? Then, presence management is the way to go. This wonderful technology gives all individuals within a company the ability to know what everyone else is doing in real-time. Is someone in the building or even at their desk? Are they in a meeting? Are they on the phone? By having this information one can determine if and in what manner to connect with another person. That’s essentially the purpose of presence management and it’s enhancing the way we communicate. Having this information presents one with an array of communication options that’s dramatically driving up productivity for those companies – both large and small deploying presence management.

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