Products: Remote Monitoring and Management
Request Information
Filtering hundreds of server alerts, researching issues, troubleshooting and fixing problems can be a daunting exercise in any IT environment. Yet the job must be done. Server downtime and its high associated costs impact both productivity and ROI.
What if your business could reduce the amount of time and money spent on manual IT responsibilities? How would you redeploy your suddenly free assets and staff?
Perhaps you would reinvest that time with in customer service, or developing new ideas. Or both.
To make such dreams a reality, we offer something unique: Through our blend of services for Remote Monitoring and Management (RMM), we added a 24x7x365 Network Operations Center (NOC).
With this action, Collins Business Systems is able to offer a Remote Monitoring and Management platform integrated with NOC Services.
It's transforming the way IT is done. We have access to a 600-man NOC that is designed to address and solve the most demanding technical issues.
Managed Services Back Office At-a-Glance
RMM Platform
- Audit & Inventory
- Patch Management
- Remote Control
- Centralized Administration
- Ticketing
- PSA Integration
- Scripting
- Power Management
Back Office Services
- 24x7, 365 days a year
- Phone Call Escalation
- Real Time Monitoring
- Expert Server Analysis
- Patch Troubleshooting
- AV/AS Troubleshooting
